Policies and Procedures Manual for Home Care Agency | Editable Policies and Procedures

Home Care Agency Policies and Procedures Manual Template

Ensure your home care agency operates smoothly and stays compliant with state regulations using our comprehensive Home Care Policies and Procedures Manual Template. Designed for non-medical and personal care service providers, this ready-to-use manual outlines the essential standards, guidelines, and operational procedures your agency needs to provide consistent, high-quality care.

Product Features:

• ✅ Professionally written and fully customizable to fit your state’s requirements

• ✅ Includes all core operational policies: client rights, staff responsibilities, confidentiality, incident reporting, infection control, emergency preparedness, and more

• ✅ Suitable for new and existing agencies

• ✅ Helps meet licensing, certification, and accreditation standards

• ✅ Available in editable format – easy to brand with your business name and logo

Benefits:

• Save time and money on manual development

• Ensure legal compliance and reduce liability

• Promote consistent quality care and service delivery

• Easily train staff and maintain operational standards

Whether you're just starting or updating your agency’s documentation, our Non-Medical Home Care Policies and Procedures Template provides a solid foundation for success.

Purchase today and get one step closer to launching your home care agency!

Applicable to any US state. 

Introduction and Compliance
 Scope of Non-Medical Services 
 Home Care Attendant Services
 Personal Care Services
 Companion Care
 Homemaking Services
 Respite Care
 Health & Safety Compliance
Care Agreement
Data Collection and Verification
Verification of Services
Methods of Billing for Services
Client Notification of Changes in Fees and Charges
Correction of Billing Errors
Refund Policy
Collection of Delinquent Client Accounts
Infection Control, OSHA Regulations, and Blood borne Pathogens
Scope of Services
Clients Rights
Client Complaints Policy
Admission and Discharge Policy
Coordination of Care
Emergency & On-call Services
Employment Application and Hiring
Standard of Conduct
Employee and Contractor Orientation Policy
Employee Performance and Competency Evaluation
Record Keeping in Employee Personnel Records
AND MUCH MORE.

Home Health Agency
Elderly Care Services
Senior Home Health Care Services
Policies and Procedures for Home Care Agency